Family medicine
Whole-person primary care across life stages, from infancy through older adulthood.
A guide for patients & families
Health information,
made easier to use.
A clear overview of care at Duke Family & Wellness—what the practice offers, how visits work, what questions to ask, and where to begin.
Educational information only. Your care starts with an individual conversation.
17Years as a family nurse practitioner
7States with full practice authority
4Ways care may be delivered
1Provider who listens to the full picture
01
Care at Duke
One practice. A wider view of health.
Duke Family & Wellness is a family practice, not a single-service clinic. Care is individualized, and not every service is right for every patient.
Acute & ongoing care
Support for new concerns, routine follow-up, and the day-to-day work of managing health over time.
Women’s & men’s health
Private, individualized conversations about health needs that can change throughout adulthood.
Mental health support
Thoughtful care that makes room for mental and emotional well-being as part of the whole picture.
Weight management
Provider-guided planning based on health history, current needs, and realistic next steps.
Functional medicine
A broader look at health history, habits, symptoms, and patterns that may deserve attention.
Regenerative medicine
A candid, evaluation-first conversation about regenerative injections and whether further assessment makes sense.
Education & follow-up
Clear explanations, space for questions, and ongoing communication after a care plan is chosen.
02
Ways to be seen
Care does not always happen in one room.
The right setting depends on your needs, your location, and what can be handled safely and appropriately.
In the Ogden clinic
See Cynthia in person at Duke Family & Wellness in Ogden, Utah.
By telehealth
Some conversations and follow-up visits may be handled remotely when clinically appropriate.
At home
Home visits may be available depending on the type of care, location, and scheduling.
Assisted living
The practice also works with patients in assisted-living settings.
Based in Ogden, UtahAvailability outside the clinic is confirmed before a visit is scheduled.
03
What to expect
A slower, clearer way to make a health decision.
You do not need a perfect summary of your health before you call. The first step is simply a useful conversation.
Start with a conversation
Call the practice or request a pre-screening call. Share what is going on and what kind of care you are looking for.
Bring the full picture
Be ready to discuss health history, current medications, prior care, and any imaging or records that may be relevant.
Ask every question
The goal is a clear conversation. You can ask about options, risks, alternatives, costs, timing, and what happens next.
Choose the next step
Nothing has to be decided during the first call. If an evaluation makes sense, the team will explain how to schedule it.
Before your call
A little preparation can make the conversation more useful.
- Your current medication list
- Relevant imaging or lab reports
- What you have already tried
- The questions you want answered
04 · Regenerative care
Understand the category before you make a decision.
Regenerative medicine is an evolving field. At Duke, the conversation begins with whether an evaluation is appropriate—not with a promised result.
What Duke discusses
Regenerative injections are discussed as one possible approach for areas of pain and inflammation. Individual response varies, and an evaluation is required.
Regulated is not the same as approved
The FDA regulates human cell and tissue products. That does not mean a therapy is approved for a particular use. Ask directly about the status of anything offered.
Questions worth asking
A good decision can withstand specific questions.
- What exactly is being recommended, and why?
- What are the known and possible risks?
- What alternatives should I consider?
- What is approved by the FDA, and what is not?
- What will the full cost include?
- What follow-up is available after the visit?
Read this carefully
These therapies involve human cells, tissues, and cellular and tissue-based products regulated by the FDA. They are not FDA approved to diagnose, treat, cure, or prevent any disease. Individual response varies. An evaluation is required and no outcome is guaranteed.
Read the FDA patient guidance
Ogden, UtahFamily nurse practitioner
05
Your provider
Cynthia D. Hazelwood
APRN, MSN, FNP-C
Cynthia has practiced as a family nurse practitioner for 17 years, after more than 15 years as a registered nurse across a wide range of specialties.
She also spent eight years as an Assistant Nursing Professor at Weber State, teaching in both the Nursing and FNP programs.
Care begins with listening carefully enough to understand the whole picture.
17 years as an FNP15+ years as an RN8 years teaching
06
Costs & payment
Know how payment works before you commit.
Coverage depends on the kind of care you receive. Ask the practice to explain the expected cost and payment options for your specific visit.
Regenerative medicine
Self-pay information
Regenerative medicine is self pay. Insurances do not cover this treatment. There is an option for Care Credit. Some HSA cards work, cash or check.
This payment language is provided by Duke Family & Wellness. Confirm current details directly with the practice.
07
Common questions
The practical things people want to know first.
If your question is not answered here, call the practice. Specific health questions need an individual conversation.
01Do I need to know which service I need before I call?+
No. Start with what has been going on and what you hope to understand. The practice can help determine the most appropriate kind of visit.
02Can I bring a spouse, adult child, or another support person?+
Yes. A trusted person can help listen, take notes, and ask questions. Let the team know when scheduling so the visit can be planned appropriately.
03What should I have ready for a first conversation?+
A medication list, relevant diagnoses, prior treatment history, and any recent imaging or lab reports are useful. If you do not have everything, you can still begin with a call.
04Is every type of visit available by telehealth or at home?+
No. Availability depends on the kind of care, your location, licensure, and what can be handled safely outside the clinic. The team will tell you what is possible before anything is scheduled.
05Is regenerative medicine covered by insurance or Medicare?+
Regenerative medicine is self pay. Insurances do not cover this treatment. There is an option for Care Credit. Some HSA cards work, cash or check.
06Will I be told if a regenerative evaluation does not make sense for me?+
Yes. Candor is part of the process. A pre-screening call or evaluation may conclude that another kind of care is a better next step.
A clear next step
Still sorting through it?
Start with a conversation.
Call Duke Family & Wellness or return to the consultation page. No perfect summary required.